Terms & Conditions

📜 Terms & Conditions – PortriQ Poster Store (Lebanon)

Last updated: 20/8/25

Welcome to PortriQ. By placing an order on our website, you agree to the following Terms & Conditions:

1. Products

  • We specialize in custom printed posters and framed artwork.

  • All product images shown on the website are for illustration purposes. Actual colors may slightly vary depending on printing and materials.

2. Orders & Payment

  • Orders can be placed directly through our website.

  • We currently accept the following payment methods in Lebanon:

    • Cash on Delivery (COD)

    • OMT

    • USDT (Tether – cryptocurrency)

    • Whish Money

  • Payment must be completed in full before delivery is confirmed, except in the case of COD.

3. Shipping & Delivery

  • Deliveries are available across Lebanon.

  • Delivery times typically range from 3 to 7 working days, depending on location and product availability.

  • Shipping fees, if applicable, will be shown at checkout.

4. Returns & Refunds

  • Because posters and frames are custom printed products, we do not accept returns or refunds unless:

    • The product is defective or damaged on arrival.

    • The product received is different from what was ordered.

  • Customers must report any issues within 48 hours of delivery by contacting us through [your support email/WhatsApp number].

5. Liability

  • PortriQ is not responsible for delays caused by shipping couriers, force majeure, or issues beyond our control.

  • Cryptocurrency payments (USDT) are final and non-refundable.

6. Privacy Policy

  • Customer information (name, phone number, address) is collected only for order processing and delivery.

  • We do not share your personal data with third parties, except as necessary to complete your order.

7. Contact

For any questions about these Terms & Conditions, please contact us at:
📧 Email: info.portriq@gmail.com
📞 WhatsApp: +961 03 223 475